I’ve taken Blendtec to task in the past for pitiful packaging of my replacement blender when it developed a problem with the power cord. Since purchasing my Blendtec blender two years ago I’ve used it every day to make green smoothies. Sometimes I even use the blender twice a day.
After my blender passed the 4,000 cycle count the motor must have become unbalanced. It destroyed a pitcher. Then it destroyed the replacement pitcher. To their credit, Blendtec repaired my blender under warranty and the customer service reps I spoke with on the phone were pleasant and helpful. However, this note was included with the blender upon its return:
Blendtec has a genius marketing program with the “Will it blend?” site and it’s affable CEO destroying iPads, lighters and golf balls, just to name a few items that have met their fate.
I’m not sure what Blendtec considers an abnormally high usage rate. Every time you turn on the blender the cycle count is shown on the LCD panel. It probably takes me six blend cycles every time I make a green smoothie, including a cycle to wash the pitcher. I used the blender about 730 days. With six cycles per blending session that puts me at 4,380 cycles, which is about the exact number of cycles on the unit when I returned the blender for repair.
Will it blend? Yes, of course. But not every day according to Blendtec. If you are going to advertise your blender pulverizing tubes of Super Glue you should also build them to last so they withstand being used once every day.